This was the question we posed
to some of our valued clients and through a frank interview process we recently
undertook. Overwhelmingly, two critical aspects emerged for a successful
transition.
First, the effective management
of the change process. When change programs are well managed, employees
feel that they understand the reason for the change, how it impacts on them and
what they need to do differently in the future. Stakeholders can see a positive
impact on the business as a result of the project. For the management team,
achieving these goals is often the result of months of preparation work.
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